For Ages 21+

abc8 Responsible Gambling Guidelines

abc8 believes that the enjoyment of entertainment lasts only when play stays within limits. Set the right limits for yourself, recognise the warning signs, and seek help when needed.

21+ age requirement is mandatory
24/7 live chat support
Self-exclusion and deposit limits

What Responsible Gambling Is and Why It Matters

Online casino and betting can be part of entertainment — as long as it stays under control. At abc8, we want every member to treat gambling purely as entertainment, not as a source of income. Reading our terms and conditions makes it clear that abc8 places the financial and mental wellbeing of every member as its highest priority.

Responsible gambling means deciding in advance how much time and money you will spend on play, and not exceeding those limits. The urge to keep betting after a loss in hopes of winning back the money is dangerous. Gambling is never a way to recover losses.

To join abc8, a member must be 21 years of age or older. This age limit is strictly enforced. There is no way for minors to create an account, and any such account found will be closed immediately.

21+

abc8's Commitment on Age Limits

For account registration, deposits, and betting on abc8's platform, a member must be at least 21 years old. If family members believe a minor is using this platform, please notify our support team immediately.

Self-Limit Setting Features

abc8 provides its members with several tools to keep their playing habits in check. These are easy to use and can be activated at any time.

Deposit Limit

Set a maximum amount for how much you deposit on a daily, weekly, or monthly basis. Once the limit is reached, new deposits will be temporarily stopped.

Financial Protection

Time Limit

Decide in advance how many hours you will play each day or each week. When the time is up, the platform will automatically alert you.

Time Management

Self-Exclusion

If you want to take a complete break from the platform for a set period, activate self-exclusion. The account will not be reactivated until the period ends.

Extended Break

Loss Limit

Set in advance the maximum amount you are willing to lose over a given period. Once that amount is reached, no further bets can be placed.

Loss Control

Reality Check

At regular intervals, abc8 will remind you how long you have been playing and show a summary of your total wins and losses, so you can stay aware.

Awareness

Cool-Off

If you want to take a short break before a permanent self-exclusion, use the cool-off option. During this period, bonuses and promotional communications will be paused.

Temporary Break

To activate or change any of these features, contact abc8's 24/7 live chat or send an email — the support team provides service in both Bengali and English.

Request Self-Exclusion

Fill in the details below and send them to abc8's support team. Your request will be processed within 24 hours. The account cannot be reactivated while the self-exclusion period is in effect.

After the form is submitted, our team will send a confirmation to your registered email.

Recognise the Warning Signs

Gambling problems do not always appear suddenly — they develop gradually. If any of the signs below apply to you, stop and seek help.

  • Continuing to play in the hope of winning back lost money, even as the situation gets worse.
  • Spending money meant for rent, food, or other essential expenses on gambling.
  • Lying to family or friends about gambling, or hiding it from them.
  • Being unable to stop thinking about gambling — at work, during meals, or before sleep.
  • Feeling restless, angry, or uneasy when not placing bets.
  • Spending more and more time gambling at the expense of work, studies, or relationships.
  • Trying to stop gambling but failing repeatedly.

These signs are not proof of weakness — they are signals that help is needed. Reaching out to abc8's support team, a family member, or a professional counsellor is the most courageous step you can take.

Where to Get Help

Acknowledging a problem is the first step toward solving it. Several avenues for support are available, both through abc8 and outside it.

abc8 Live Chat

Connect with abc8's 24/7 live chat at any time. Support team members speak Bengali and can directly help you activate self-limits or enable self-exclusion.

Email Support

You can also contact us by email as an alternative to live chat. abc8's support email address is: [email protected] — messages sent here receive a prompt reply and keep a record of the conversation.

Family and Trusted People

Talk to a close family member or a trusted friend. Often, the words of someone close bring about the biggest change. Keeping it hidden only makes the problem worse.

Professional Mental Health Counselling

Mental health counsellors and therapists are available in Bangladesh. You can contact the National Institute of Mental Health or a community health centre — services are kept confidential.

Peer Support Groups

Support groups working on problem gambling exist in Bangladesh, where people in similar situations encourage one another. Joining such a group reduces isolation and makes the path to recovery easier.

abc8's Commitment

abc8 is an entertainment platform — it is never presented as a reliable source of income. Reading our About Us page shows how we operate the service with transparency.

We are careful to ensure that no advertisement or promotion targets minors or people with problem gambling. Bonuses and promotions are always subject to conditions and are never presented as "free money".

We are committed to privacy. Members' playing data is kept secure and is not shared with third parties without permission — see our privacy policy for details.

No messages or advertisements are sent to any member at abc8 to encourage excessive gambling. If anyone notices such behaviour in themselves or a loved one, please inform our support team.

Bonus Transparency

The wagering conditions for every bonus are clearly stated. No hidden rules.

Secure Payments

Secure transactions via bKash, Nagad, and Rocket; protected with SSL encryption.

Prompt Self-Exclusion

Upon receiving a request, the account is suspended or permanently closed within 24 hours.

Support in Bengali

Chat in Bengali via 24/7 live chat and email — no language barrier.

Responsible Gambling FAQ

For answers to more general questions, see abc8's full FAQ section.

Connect with abc8 via live chat or email to request a daily, weekly, or monthly deposit limit. The support team will guide you through the process. Once a limit is active, a waiting period applies before you can increase it.

Yes. While self-exclusion is active, no new deposits or bets can be placed, but any funds remaining in your account can be withdrawn. Contact abc8's support team to process a withdrawal.

Family members can report a concern about a specific account by emailing abc8 support ([email protected]) or via live chat. After the necessary verification, abc8 can place restrictions on the member's account.

If you choose permanent self-exclusion, the account will not be reactivated. For time-limited self-exclusions (e.g. 1 month or 6 months), a review process is available once the period ends, through which an application can be made.

Age-related information must be provided at registration. During the account verification (KYC) process, age is confirmed via a national ID card or passport. Accounts for those under 21 are not approved.

Psychiatrists and counsellors are available at the National Institute of Mental Health in Bangladesh and at various medical college hospitals. Counselling services are also available at community health centres. All services are provided with confidentiality.